The challenge
Parts were ordered from memory. Appointments overlapped. Owners could not see which jobs were profitable until month-end bookkeeping.
The switch
Cruise gave them enough seats for advisors and leads, plus stock alerts, a customizable dashboard with list widgets, and clearer appointment capacity. Weekly reporting replaced the weekend spreadsheet ritual.
Cruise plan
Results
- Stock alerts and low-stock widgets before the parts run
- Appointment schedule visible to the whole counter
- Margin visibility by job type without a separate BI tool