* SMS notifications may incur third-party / carrier usage fees.
Keep your customers connected
Give every customer a modern self-service experience without requiring another application or separate subscription. The customer portal is included with all Motivra OS plans.
Your customers get their own portal
✓View vehicles
✓View service history
✓View quotes
✓Approve quotes
✓View invoices
✓View appointments
✓Request/book appointments
✓Receive notifications
✓Update profile information
Everything your shop needs in one place
Manage Your Shop
Manage customers, vehicles, work orders, quotes, invoices, inventory, vendors, and appointments from one system.
Keep Customers Connected
Give customers access to their vehicles, service history, quotes, invoices, and appointments through their own portal.
Save Administrative Time
Reduce repetitive phone calls, paperwork, manual follow-ups, and disconnected systems.
Grow With Your Shop
Start small and upgrade when your shop needs more users, capacity, automation, and reporting.
Compare plans
Quickly see what is included across Ignition, Cruise, Full Service, and Custom.
Feature
Ignition
Cruise
Full Service
Custom
Users
2Extra user $15/mo
5Extra user $15/mo
10Extra user $15/mo
Custom
Locations / shops
1
1
1
Multi-shop
Inventory management
✓
✓
✓
✓
Stock alerts
✓
✓
✓
✓
Quotes & invoices
✓
✓
✓
✓
Appointments
✓
✓
✓
✓
Customer portal
✓
✓
✓
✓
Email notifications
✓
✓
✓
✓
SMS notifications*
—
✓
✓
✓
Service reminders
—
✓
✓
✓
Purchase orders
✓
✓
✓
✓
Reports
—
Basic
Advanced
Custom
Custom reports
—
—
—
✓
VIN lookup
—
✓
✓
✓
PDF & CSV exports
✓
✓
✓
✓
Storage (images & PDFs from POs/invoices)
100 MB
1 GB
5 GB
Custom
Branding
Basic
Custom
Custom
Custom
Custom integrations
—
—
—
✓
Custom workflows
—
—
—
✓
Custom website
—
—
—
✓
Priority support
—
✓
✓
✓
Dedicated onboarding
—
—
✓
✓
Dedicated account manager
—
—
✓
✓
Mobile app for shops
—
—
✓
✓
Simple pricing. No surprises.
✓No setup fees
✓No per-customer fees
✓No long-term contract
✓Customer portal included
✓Upgrade or downgrade as your shop grows
✓Transparent plan limits
Some optional third-party services may have their own usage-based fees.
One customer can pay for your software
If Motivra OS helps your shop save administrative time, reduce missed appointments, improve follow-ups, or capture even one additional repair opportunity, the platform can quickly pay for itself.
Frequently asked questions
What happens if I outgrow my plan?+
You can upgrade as your shop grows. Plans are sized by users, capacity, automation, and support — not by locking core workflows behind higher tiers. Multi-shop groups can move to Custom.
Is the customer portal included?+
Yes. The customer portal is included with every Motivra OS plan, including Ignition.
Do all plans include quotes, invoices, and work orders?+
Yes. Quotes, invoices, vehicles, work orders, appointments, inventory management with stock alerts, purchase orders, email, and PDF & CSV exports are included on every plan.
Can my customers book appointments?+
Yes. Customers can request or book appointments through the customer portal based on what your shop enables.
Can I switch plans later?+
Yes. You can upgrade or downgrade as your shop’s needs change.
Do I have to sign a long-term contract?+
No long-term contract is required.
Are there setup fees?+
No setup fees on standard plans. Custom / multi-shop engagements are scoped with sales.
Are SMS messages included?+
SMS is available on Cruise, Full Service, and Custom. Carrier / third-party usage fees may apply when SMS is enabled.
Do you support multiple shop locations?+
Multi-shop operations are handled on the Custom plan, with tailored integrations, reporting, and capacity.
Can customers access their invoices and quotes?+
Yes. Customers can access quotes and invoices through the customer portal.
Are prices shown in USD or CAD?+
Prices are shown in CAD for visitors in Canada and in USD for everyone else, based on location.
Ready to modernize your shop?
Start managing your shop with a platform designed specifically for automotive repair businesses.