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Motivra OS — Subscription Order Form

Order Form No.: [OF-YYYY-XXXX]
Order Date: [YYYY-MM-DD]

This Order Form is entered into by and between the Provider and Customer named below. It incorporates by reference:

  1. Terms of Service (version [1.0], effective [YYYY-MM-DD]) — TERMS_OF_SERVICE.md
  2. Data Processing Addendum (version [1.0], effective [YYYY-MM-DD]) — DATA_PROCESSING_ADDENDUM.md
  3. Privacy Policy (version [1.0], effective [YYYY-MM-DD]) — PRIVACY_POLICY.md (for reference / publication)

In case of conflict on commercial terms (fees, quantity, term, payment), this Order Form controls. Capitalized terms not defined here have the meanings in the Terms of Service.


1. Parties

Provider

FieldDetails
Legal nameStrategies Beyond Limits
JurisdictionCorporation under the laws of Ontario, Canada
Registered address[Street, City, ON, Postal Code]
Notices email[notices@example.com]
Billing email[billing@example.com]
Signing contactName: [] Title: [] Email: [] Phone: []

Customer

FieldDetails
Legal name[________________]
Jurisdiction / entity type[________________]
Business / shop trade name[________________]
Registered / billing address[________________]
Country[ ] Canada [ ] United States Other: [________]
Notices email[________________]
Billing email[________________]
Signing contactName: [] Title: [] Email: [] Phone: []
Authorized admin (day-to-day)Name: [] Email: [] Phone: [________________]

2. Subscription

FieldDetails
ProductMotivra OS (hosted SaaS)
Plan name[e.g. Standard / Pro]
Start Date[YYYY-MM-DD]
Initial Term[e.g. 12 months] from Start Date
Renewal Term[e.g. 12 months]
Non-renewal notice[30] days before end of then-current term
Production instances included1 (one shop / one production deployment)
Staging / non-production[ ] None [ ] Included: [__] env(s) [ ] Optional add-on (see fees)
Approximate staff seats / users[__] (informational; not metered unless noted below)
Primary shop location / timezone[City, Province/State] Timezone: [e.g. America/Toronto]
Public / instance URL (if known)[________________]

Included functionality (standard): shop operations features as generally described in the Terms of Service (work orders, quotes/invoices/PDF, inventory, appointments, reminders, reports, staff roles, customer/dealership portal, email/SMS/in-app notifications as configured). Online card payment processing for end customers is not included unless expressly added below.


3. Fees and payment

Currency: [ ] CAD [ ] USD

Line itemAmountFrequencyNotes
Setup / onboarding fee[________]One-timeDue [on signing / on Start Date]
Subscription fee[________][Monthly / Annual]Recurring during Term
Staging environment (optional)[________][Monthly / Annual / N/A]
SMS / messaging overage (optional)[________]Per [message / 1,000 msgs]After included allowance of [________]
Other add-on: [________][________][________]
Other add-on: [________][________][________]

Payment terms: Invoices due Net [15 / 30] days from invoice date.
Billing method: [ ] Invoice (EFT/ACH/wire) [ ] Credit card [ ] Other: []
Invoice schedule: [ ] Monthly in advance [ ] Annually in advance [ ] Other: [
]

Taxes (GST/HST, sales tax, etc.) are extra where applicable, per the Terms of Service.


4. Support

ItemCommitment
Support channelEmail: [support@example.com]
Support hours[e.g. Mon–Fri 9:00–17:00 America/Toronto, excluding Ontario statutory holidays]
Target initial response[e.g. 1 business day for standard issues]
Severity / on-call[None / describe if any]

This is a commercially reasonable support commitment, not a guaranteed uptime SLA, unless a separate SLA is attached as Schedule A.

Schedule A (SLA): [ ] None [ ] Attached


5. Data and communications

Customer acknowledges that:

  • Customer is the controller of end-customer and related CRM data; Provider is the processor, per the Data Processing Addendum.
  • Customer is responsible for CASL (Canada), TCPA and related U.S. rules, and all required consents for email/SMS sent via the Service.
  • Customer Data may be processed in Canada and/or the United States by Provider and subprocessors listed in the DPA.

6. Special terms

[Optional commercial exceptions. If none, write “None.”]

[______________________________________________________________________________]

[______________________________________________________________________________]


7. Documents incorporated

By signing below, each party agrees that this Order Form, the Terms of Service, and the Data Processing Addendum form a binding agreement. The Privacy Policy describes Provider’s privacy practices for account and related information.

DocumentVersion / effective date
Terms of Service[1.0] / [YYYY-MM-DD]
Data Processing Addendum[1.0] / [YYYY-MM-DD]
Privacy Policy[1.0] / [YYYY-MM-DD]

8. Signatures

IN WITNESS WHEREOF, the parties have executed this Order Form as of the Order Date first written above (or the date of the last signature below, if later). Electronic signatures are valid.

Customer

Authorized signature: ______________________________________

Name: ______________________________________

Title: ______________________________________

Date: ______________________________________

Provider — Strategies Beyond Limits

Authorized signature: ______________________________________

Name: ______________________________________

Title: ______________________________________

Date: ______________________________________


Template only — not legal advice. Have counsel review before commercial use. Replace all bracketed placeholders before signing.

Motivra OSMotivra OS

Auto shop management software that helps repair shops organize people, vehicles, operations, and profit — the better way.

AutoShop@sbladvisory.com

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